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Diagram showing structured data and unstructured content being transformed through sourcing, refining, connected context, packaging and distribution into reliable information products.

The Information Factory: Building production processes for knowledge

The organizations succeeding with AI have not found better algorithms. They have built better production systems for information. Most organizations treat information as a natural resource that accumulates through business…

From Tin Man to Octopus – Organizational design for complexity

There is a distinction in systems theory that most management teams never encounter, yet it explains why their organisations increasingly feel unmanageable. The distinction is between complicated and complex. A…

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